A Service Rating Tool for Cleaning Teams Who
Take Quality Control (and Client Love) Seriously
With ZenMaid’s Service Rating feature, you’ll know how every job went without making awkward follow-up calls or hoping for the best. Stay ahead of issues, keep your team sharp, and grow your 5-star reviews — all on autopilot.
SEE WHAT’S *REALLY* HAPPENING AT EVERY CLEAN
Know How Every Clean Went And What To Do Next
Service ratings make it easy to collect client feedback — so you can focus on growing your cleaning business instead without micromanaging. Just set it up once, and let ZenMaid do the checking-in for you.
Old Way
You only hear from clients when something went wrong
Problems fester until they cost you a client
Asking for reviews feels awkward
No simple way to track cleaner performance
With ZenMaid
Get feedback after every clean — automatically
Catch small issues early and fix them fast
Identify happy clients and send them a review link
See service ratings on every appointment and client profile
LESS FOLLOW-UP, MORE FOLLOW-THROUGH
Easily hold your team accountable
Ratings are tied to appointments and visible in client profiles, so your team knows every clean is being seen. No guesswork. No micromanaging. Just clear expectations and fair accountability.
Don't let great work go unseen
Clients can mention who cleaned their home when they leave a rating. That means you’ll know who’s consistently delivering — and can recognize your top performers to keep them motivated.
No more bad surprises
When a client isn’t happy, you’ll know right away — not after they’ve left a bad review. ZenMaid flags issues fast, so you can reach out, make it right, and keep the relationship intact.
try it out yourself
See how it works in less than 2 minutes
Your service quality is always visible. Your team knows what’s expected. And your happiest clients are one click away from leaving you a 5-star review.
More than 3,000 maid owners like you switched to ZenMaid!
Looking for more? Visit our wall of love page and read hundreds of testimonials from our users.
