Security & Your Data
So why would you leave their information out in the open? Here's how ZenMaid keeps your clients', your cleaners', and your business's information safe and secure, 24/7.
WHY IT MATTERS
It's Not Just Data. It's Your Reputation
When a client gives you their key, they're trusting you with their home. When they give you their card number and alarm code, they're trusting you to keep those safe too.
If that information leaks, they won't blame the app. They'll remember the cleaning company.
We take that seriously, because you do.
WHAT You're TRUSTING US WITH
Your Clients Hand You a Lot More
Than a Key to their Home
Running a cleaning business means holding on to some of the most personal information people have. When it lives in ZenMaid, protecting it is our job.
Your clients
Home addresses
Lockbox, door, and alarm codes
Credit card details
Phone numbers and emails
Notes about their pets, kids, belongings, and homes
Your cleaners
Home addresses
Phone numbers
Pay rates and payroll info
Hours and time off
Tax documents
Your business
Your full schedule
Invoices and payments
Revenue and pricing
Your whole client list
HOW WE PROTECT YOUR DATA
We Treat Your Data the Way You Treat a Client's Home
Payments never touch our servers
Credit card information goes straight to Stripe or Square. It never touches our servers.
Cleaners see only what they need
Credit card information goes straight to Stripe or Square. It never touches our servers.
Encrypted everywhere
Your data is encrypted when it's sent, saved, and stored, so no one else can read it.
Automatic backups
Your data is backed up automatically, so nothing ever gets lost.
Watched around the clock
Our team of software engineers monitors ZenMaid 24/7 to keep it secure.
Your data is yours
You own your data. We'll never sell it or share it with anyone, ever.
A Team of Real Engineers Running the Product
….Even Sometimes 'Til 3 AM
ZenMaid isn't one person and a chatbot. We have a dedicated team of engineers and support staff, some of whom have been building ZenMaid for over a decade. This is part of what you pay for.
"When a big security issue hits the internet, we don't wait until Monday. I've stayed up until 3 AM making sure every ZenMaid account was protected."
Alex
ZenMaid CTO
SHOPPING FOR SOFTWARE?
Ask These 5 Questions Before You Hand Over the Keys
A lot of new scheduling apps are popping up, and some were built over a weekend with AI. AI is a great tool (we use it every day), but it doesn't replace a team that knows how to protect your data. Whatever you choose, ask these first.
