Customer Support
Anytime you need help, you’ll talk to a real person who gets it.
Fast, human support from people who understand how cleaning businesses work and what you’re trying to get done in ZenMaid.
Your Success = Our Obsession
Running a cleaning business comes with enough surprises. Getting help with your software shouldn’t be one of them. Here’s what you can expect from ZenMaid support:
Live chat with real humans.
No robot nonsense. Just friendly, knowledgeable people who actually understand ZenMaid and how cleaning businesses run.
Fast response times.
Most questions are answered in under 2 hours, so you can find solutions ASAP.
1:1 onboarding included.
Every new user gets a personal setup call to walk through key features and get your calendar and client list imported.
1:1 onboarding included.
Every new user gets a personal setup call to walk through key features and get your calendar and client list imported.
We don’t just answer — we improve.
Suggestions from users often turn into real product updates. When you give us feedback, we listen and take it seriously.
Our Customers Say It Better Than We Can
We could write a paragraph about how helpful our support is… or we could just show you what our customers think:
💬 “Customer services is FANTASTIC and they always listen…”
— Marion R., GetApp
💬 “You always get help super fast AND they always get the issue resolved.”
— Megan F., G2
💬 “Customer and technical support is second to none.”
— Krissi, SoftwareAdvice
zenmaid.com/love
See All the Love
—
Ahhh. Feel That? That’s Breathing Easy with ZenMaid.
And that’s what we’re here for. Whether you’re setting up your first calendar or learning a new feature, ZenMaid’s support team always has your back.
NOTE-NOTE-NOTE-NOTE-NOTE-NOTE-NOTE-NOTE-NOTE-NOTE-NOTE-NOTE-NOTE-NOTE-NOTE
Inspo: https://www.close.com/support
There are some good reviews for our support team that might be cool to weave into a design. Here is where to find them if you’d like to use them:
⭐ 1. GetApp Reviews for ZenMaid
Review page: https://www.getapp.com/customer-service-support-software/a/zenmaid/reviews/
Examples to look for:
Marion R.: “Customer services is FANTASTIC…”
Thomas & Katie R.: “We love how easy it is to use and the incredible support…”
⭐ 2. Software Advice Reviews for ZenMaid
Review page: https://www.softwareadvice.com/field-service/zenmaid-profile/reviews/
Example to look for:
Krissi: “Customer and technical support is second to none…”
⭐ 3. G2 Reviews for ZenMaid
Review page: https://www.g2.com/products/zenmaid/reviews
Example to look for:
Megan F.: “Their support team is AMAZING! You always get help super fast…”
More than 3,000 cleaning service owners like you switched to ZenMaid!
Looking for more? Visit our wall of love page and read hundreds of testimonials from our users.
💬 “Customer services is FANTASTIC and they always listen…”
— Marion R., GetApp
💬 “You always get help super fast AND they always get the issue resolved.”
— Megan F., G2