ZENMAID SUPPORT
Instant answers from Zoe AI, fast responses from real people.
Zoe AI handles the quick questions the second you ask. Anything she can't, our support team picks up — and several of them have run cleaning businesses themselves.
#1 maid service software
Meet the team
Carli Bowen
Customer Success Specialist
Elizabeth Doom
Customer Success Specialist
Brent Cremen
Customer Support Specialist
Kala Pomeroy
Customer Success Specialist & Maid Service Owner
Jorge Sardinha
Head of Customer Support
Maria Dorian
Advisor & Maid Service Owner
Ivan Dorian
Customer Support Specialist
Edgar Martinez Santos
Customer Support Specialist
We could describe our support, but our real customers say it better.
“I was so lucky to stumble upon ZenMaid. 5 years in and wouldn't go anywhere else for my cleaning business. My favorite thing is that the customer service is amazing, you deal with people and not robots 😉"
The Cleaning Fairy & Co
18+ Cleaners
“I've been using ZenMaid for about two years and love it! It's reliable, easy to use, and keeps my schedule organized. Their customer support is fantastic, too. Highly recommend!”
Queen Bee Cleaning LLC
Solo Cleaner
“ZenMaid customer support always finds the right solutions for our company. I also love that they are continuously asking for feedback and developing their software to be better.”
Mermaids Cleaning Services, LLC
8+ Cleaners
“Awesome company. Best calendar appointment management app I've seen around specific for cleaning businesses. And no lies, they have the best support team! Real people will do Zoom meetings to help you out, no frustrating email chains or annoying AI bots, real people! ❤️”
Maison Indigo Charleston
1 Cleaner
HOW WE SHOW UP
Support that goes above and beyond
We are a team of people who have worked in and around cleaning businesses.
All of these experiences shape what help looks like when you use ZenMaid.
OTHER CLEANING BUSINESS SOFTWARE
Instant AI answers for the quick questions, real people for the rest
A chatbot that is the whole support team, with no way past it
One conversation, followed through to a fix
Long wait times to get basic questions answered
Zoom calls and setup help included on every plan
Phone and onboarding help locked behind a higher tier
Advice from a team that only serves maid services
Generic advice from people who don't know the industry
You're 3 tiny steps away from rescuing
your time and sanity
1
Start your FREE trial in a few easy steps
No technical skills required
2
Book your free call with our industry experts
Get all your questions answered
3
We'll import your contacts and calendar for free
Fast and stress free
#1 maid service software